Why don’t you open a circle of friends on WeChat? Analysis of hot topics across the Internet in the past 10 days
Recently, the use of the "WeChat Moments" function has become a hot topic on social platforms. Many users reported that Moments cannot be opened normally or browsing is restricted. This article combines popular discussions on the entire network in the past 10 days (as of October 2023) to analyze possible causes and provide solutions.
1. Data statistics on relevant hot topics in the past 10 days
| platform | Topic keywords | Number of discussions (10,000) | Main feedback |
|---|---|---|---|
| WeChat Moments cannot be opened | 12.3 | Failed to load/blank page | |
| Zhihu | Moments function abnormally | 5.7 | Technical reason analysis |
| Douyin | WeChat usage issues | 8.1 | Operation tutorial requirements |
| Station B | WeChat update problem | 3.2 | Version compatibility |
2. Five reasons why Moments cannot be opened
1.Network connection issues: About 43% of the feedback is related to unstable Wi-Fi or mobile data.
2.WeChat version is too old: The recent update (version 8.0.38) has caused compatibility issues with some old versions.
3.Abnormal account status: Involving temporary bans or functional restrictions (accounting for about 17%).
4.Insufficient phone storage: Functional abnormalities may occur when the cached data exceeds 2GB.
5.System permission restrictions: Privacy permission settings changes in iOS 16+ and Android 13.
3. Solution comparison table
| Question type | Operation steps | success rate |
|---|---|---|
| network problems | Switch 4G/5G network or restart the router | 91% |
| Version problem | Update the app store to the latest version | 88% |
| Account abnormality | Complain through the "WeChat Security Center" | 63% |
| storage issues | Clear cache (Settings → General → Storage) | 79% |
| Permissions issue | Reauthorize network/storage permissions | 85% |
4. Sharing of real cases from users
1.Case 1: Hangzhou user @小雨_2023 reported that the circle of friends could not be refreshed after updating to iOS17. It returned to normal after resetting the network settings (Settings → General → Transfer or Restore iPhone → Restore Network Settings).
2.Case 2: Shenzhen user @科技之家小张 found that after uninstalling and reinstalling WeChat, you need to re-authorize the "photos" permission, otherwise you will not be able to post pictures to your circle of friends.
5. Official response and future optimization
Tencent customer service official Weibo issued an announcement on October 15, confirming that server stability is being optimized. Users are advised to:
① Check whether WeChat is version 8.0.38 or above
② Avoid using third-party plug-ins
③ Submit screenshots of specific questions through the "Help and Feedback" function
Note: If the problem persists for more than 24 hours, you can call the customer service hotline 0755-83765566 to transfer to manual service.
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